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 Post subject: Slow computer
PostPosted: Tue Feb 21, 2012 1:26 am 
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Joined: Tue Dec 15, 2009 2:58 am
Posts: 14
Location: London and Bulgaria BG
Hello Tom,
My oldest computer getting very slow. I have run some basic checks.
I have included a HijackThis scan log-file. If you would take a look please.
ian
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21:20:15, on 20.2.2012 ã.
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Documents and Settings\Tania\Local Settings\Apps\F.lux\flux.exe
C:\Program Files\Datecs\FlexType 2K\FType2K.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
C:\Documents and Settings\Tania\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.bg/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: wit for ie - {75ED56AF-4DC9-4243-A30C-4EF4DD0CA28F} - (no file)
O2 - BHO: (no name) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - (no file)
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: (no name) - {B7D3E479-CC68-42B5-A338-938ECE35F419} - (no file)
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [F.lux] "C:\Documents and Settings\Tania\Local Settings\Apps\F.lux\flux.exe" /noshow
O4 - Global Startup: FlexType 2K.lnk = C:\Program Files\Datecs\FlexType 2K\FType2K.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: ChameleonTom - {14CD42DD-ABCD-3586-DCAB-40E3693E3737} - C:\Program Files\ChameleonTom\ct.htm (file missing)
O9 - Extra 'Tools' menuitem: ChameleonTom - {14CD42DD-ABCD-3586-DCAB-40E3693E3737} - C:\Program Files\ChameleonTom\ct.htm (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 7233919515
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - http://h20270.www2.hp.com/ediags/gmn2/i ... ction2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6759A9C2-BFF8-4BAA-A3C0-3BCCEB67697E}: NameServer = 192.168.0.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
End of file - 6697 bytes

_________________
Love,Light and Peace
ian



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 Post subject: Re: Slow computer
PostPosted: Tue Feb 21, 2012 11:42 pm 
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Joined: Fri Jan 28, 2005 5:16 pm
Posts: 15967
Location: PHX, AZ
Hi Roderick

Not seeing much out of the ordinary, when you say it's slow, is that slow in Windows booting up or switching programs, opening programs or slow surfing\website loading speed?

These two below don't need to run with Windows:
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Skype\Phone\Skype.exe

Unless you use them both immediately and all day long, disable them from starting up.

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 Post subject: Re: Slow computer
PostPosted: Wed Feb 22, 2012 8:55 am 
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Joined: Tue Dec 15, 2009 2:58 am
Posts: 14
Location: London and Bulgaria BG
Its slow in everything,even clicking the desktop shortcut to Avant browser is slow response.
Many times l have to use Task Manager to kill a process.
I use CCleaner regularly inc Registry clean. I can run a Sunbelt VipreRescue if it would help.
I shall do as you say with Skype and Grove Monitor.
I don't know what these are:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.bg/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: wit for ie - {75ED56AF-4DC9-4243-A30C-4EF4DD0CA28F} - (no file)
O2 - BHO: (no name) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - (no file)
O3 - Toolbar: (no name) - {B7D3E479-CC68-42B5-A338-938ECE35F419} - (no file)
O9 - Extra button: ChameleonTom - {14CD42DD-ABCD-3586-DCAB-40E3693E3737} - C:\Program Files\ChameleonTom\ct.htm (file missing)
O9 - Extra 'Tools' menuitem: ChameleonTom - {14CD42DD-ABCD-3586-DCAB-40E3693E3737} - C:\Program Files\ChameleonTom\ct.htm (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)



Thank you for your kind assistance,Tom
ian

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ian



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 Post subject: Re: Slow computer
PostPosted: Fri Feb 24, 2012 3:41 pm 
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Joined: Fri Jan 28, 2005 5:16 pm
Posts: 15967
Location: PHX, AZ
ReleaseRoderick wrote:
Its slow in everything,even clicking the desktop shortcut to Avant browser is slow response.
Many times l have to use Task Manager to kill a process.
I use CCleaner regularly inc Registry clean. I can run a Sunbelt VipreRescue if it would help.
I shall do as you say with Skype and Grove Monitor.

What processses are sucking up CPUs?

Quote:
I don't know what these are:

Code:
 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.bg/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

Those are just settings in IE, default from Microsoft

Code:
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: wit for ie - {75ED56AF-4DC9-4243-A30C-4EF4DD0CA28F} - (no file)
O2 - BHO: (no name) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - (no file)
O3 - Toolbar: (no name) - {B7D3E479-CC68-42B5-A338-938ECE35F419} - (no file)

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
These are toolbars, either broken installs or incomplete uninstalls
Code:
O9 - Extra button: ChameleonTom - {14CD42DD-ABCD-3586-DCAB-40E3693E3737} - C:\Program Files\ChameleonTom\ct.htm (file missing)
O9 - Extra 'Tools' menuitem: ChameleonTom - {14CD42DD-ABCD-3586-DCAB-40E3693E3737} - C:\Program Files\ChameleonTom\ct.htm (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

These are related to options from that software referenced, usually they're in the menu of IE,' Tools' tab.

Code:
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab

ActiveX install for BitDefender

Code:
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)

Related to some game you have on the system

None of the above will affect performance on any level.

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 Post subject: Re: Slow computer
PostPosted: Fri Mar 02, 2012 10:47 am 
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Joined: Tue Dec 15, 2009 2:58 am
Posts: 14
Location: London and Bulgaria BG
I deleted all the rubbish games related and similar from the computer. Downloaded and ran Malwarebytes. She seems a lot happier and there is a spring in her step now.
Thank you for your help.
ian

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ian



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 Post subject: Re: Slow computer
PostPosted: Fri Mar 02, 2012 11:07 am 
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Joined: Fri Jan 28, 2005 5:16 pm
Posts: 15967
Location: PHX, AZ
That's great news, glad it got sorted out.

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