In this forum it is strictly forbidden to offer help or advice in anyway, shape manner or form, unless you are authorized by TeMerc\Tom.

Any information or help posted by unauthorized members is subject to immediate removal without notice by Mods\Admin.

HijackThis analysts go thru a rigorus and lengthy period of training to get 'certified' to offer analysis. This is not to imply that they are infallable, and do not make mistakes. By registering to become a member, you acknowledged:

That being said, it is vital you install HijackThis correctly, so if any mistakes are made by you, or your analyst, they can be restored.

Download HijackThis! SetUp from here. Save the file to your desktop.

Double-click the icon to begin the installation. Follow the prompts for the default install location of:'C:\Program Files\HijackThis'. Tick the button when the option appears. Then hit the button. At the 'Ready To Install' section hit the button and HJT will open

Then press the button. Once you've pressed the button, and HJT begins its scan, it will then turn into a button. Click the button and a notepad file will open up with the contents of the scan. Right-click in the saved log, and select. Then proceed to your original thread, unless otherwise instructed and click the '[Reply]' button and paste the saved contents to be reviewed. Do not make any modifications to the log or perform any 'fixes' until told to do so..

Also please be sure to perform only the instructions I have posted and nothing more. Instructions are given in a specific order in many cases and attempts at steps which you may think are helpful, may not be. And please refrain from using any other tools unless instructed to do so, thanks.

Also, do not double post or 'bump' your post to get attention until a time of 24 hours has expired. This will enure your log has a 'no reply' status and will be seen sooner.

Please reply in the same thread that you started, to prevent confusion and help us help you better by following your progress.