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TeMerc
 Post subject: CyberDefender Tech Support Use MBAM & Charge $250
PostPosted: Sun Mar 29, 2009 11:31 am 
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User calls CyberDefender tech support and gets duped into purchasing their most excellent <cough 1BS cough> software to remove Trojan "Sheur2xlc".

Tech support spends 4 hours cleaning the system up. Except they never used CyberDefender software to do it! kilstb
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The actual Cyber Defender software was never activated until after the trojan was removed....the tech did not use the CD product at all, watching the remote fix taking place, he used MalwareBytes, Trojan Remover, and Super Anti-Spyware, as well as other packages, installing them and then uninstalling them as he went. Makes me wonder if Cyber-Defender actually had any capabilities with this trojan at all....
0-= Continued @ Icrontic Forums

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MysteryFCM
 Post subject: Re: CyberDefender Tech Support Use MBAM & Charge $250
PostPosted: Sun Mar 29, 2009 1:44 pm 
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Why am I not surprised ........ wonder if they got the idea from Symantec?

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TeMerc
 Post subject: Re: CyberDefender Tech Support Use MBAM & Charge $250
PostPosted: Sun Mar 29, 2009 2:29 pm 
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MysteryFCM wrote:
Why am I not surprised ........ wonder if they got the idea from Symantec?
rofl

No one in the sec comm will be surprised.

I can see it now how this is gonna play out as a rogue India telephone support center\affiliate and how they'll get all over their asses to correct it. d!

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MysteryFCM
 Post subject: Re: CyberDefender Tech Support Use MBAM & Charge $250
PostPosted: Sun Mar 29, 2009 2:38 pm 
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hehe ...... just more a pity CC is offline and the Wayback Machine doesn't have a copy of the CD thread :(

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